FAQs

When you place an order containing items from different vendors (e.g., a Radio from Vendor A and Suspension from Vendor B), your order is automatically split and processed by each vendor individually. This means:

• You receive separate tracking numbers for each vendor shipment.
• Items will arrive in separate packages at different times.
• Shipping fees are calculated based on each vendor's shipping policies.

Your order will ship directly from the inventory and warehouse of the respective vendor for each item. This ensures the fastest possible fulfillment straight from the specialist who made or distributed the part.

Yes, but returns are subject to the individual vendor's return policy. You must follow the return instructions provided on our Returns page, which will guide you through returning the item directly to the vendor who fulfilled the order.

You can check out as a guest, but creating an account allows you to save your billing/shipping information, track multiple orders (from multiple vendors), and easily manage returns and communication history.

We strongly recommend checking the "Fitment" section on every product page. Most vendors list the specific make, model, and year range (e.g., Polaris RZR XP 1000, 2014-2023) the part is designed for. Always verify against your specific vehicle before ordering.

The warranty is provided directly by the original vendor or manufacturer of the product. SXS Addicts facilitates the purchase, but all warranty claims, technical support, and troubleshooting must be handled with the vendor who manufactured the part.

Yes. Many items like safety equipment, tools, lights, and some communication accessories are universal. If a product is universal, the description will typically state"Universal Fitment"or list a wide range of applications.

Yes we do!

Once you place an order, you will receive an automated email with your confirmation number. Once shipped, you will receive another email with your tracking and shipping confirmation.